Abandoned Trolley
How to report an abandoned trolley to us or using the Trolleywise reporting tool. Find out more here.
Abandoned vehicles
How to check if a vehicle meets the criteria for an abandoned vehicle and how to report it to us.
Boilers Heating and Hot Water
If you're a council tenant here are common boiler problems, repairs, and info on your annual gas safety checks to protect you and your family.
Change in circumstances
If you claim benefits and your circumstances change you need to tell us as soon as possible, at least within one calendar month of when the change happened.
Council Tax Support
You may be able to get support with Council Tax if you or someone who lives with you are on a low income or disabled
CrimeStoppers
CrimeStoppers is an independent charity that gives people the power to speak up and stop crime – 100% anonymously.
Dangerous buildings
If you believe a building or structure has become dangerous please report it to us as soon as possible.
Dead animals
We will remove dead animals on the road, pavement or public open spaces. Report a dead animal here.
Dog fouling
Tell us if you have seen dog fouling on public land and we will get it cleared up.
Domestic abuse
Domestic abuse takes many forms including physical violence. We're here to support you, challenge perpetrators and educate the public
Drainage and sewerage
Who is responsible for drainage and sewerage issues? Find out here.
Drug Litter and Waste
We will remove and dispose of discarded needles and syringes and other drug related items in a public place.
Empty Homes
Empty homes can attract vandalism and anti-social behaviour, and are a wasted resource for both the owner and people that need a home - so we try to bring them back into use.
Fly Posting
If you have seen some fly posting you can report it here.
Fly-tipping
How to report a fly tip to us, find registered waste carriers to arrange lawful removal of waste and how fly tipping law is enforced.
Fraud
Information on reporting fraud - including Housing Benefit fraud and Council Tax Support fraud
Graffiti
If you have seen some graffiti you can report it here.
Grass, Hedge and Weed Maintenance
Find out what we do to maintain the grass, hedge and weeds in your area and report any issues to us.
Gritting, ice and snow
Report an issue with a gritting route or request a new grit bin. Delivered by Worcestershire County Council.
Highways - Report an issue
Contact Highways to report an issue
Home repairs
If your home is in need of repair, we may be able to help.
Litter and Dog Bins
If you have noticed a bin that is full, needs repairing or replacing let us know.
Make a Private Sector Housing Complaint or enquiry
Homes should be maintained to a decent standard and safe to live in, and we can help make sure this happens.
Litter and Spillages
Let us know if you have noticed litter or a spillage in an area.
Maintaining watercourses and ditches
Get permission to carry out work on watercourses, help with planning applications, and more here.
Pavement Sweeping
If you have noticed a pavement that needs sweeping, let us know.
Planning enforcement
If development is carried out without required planning permission, or is not in accordance with the approved details we may proceed with enforcement action
Report a missed bin
If your bin has not been emptied, or you've had a problem with your bin collection, you can report it to us here.
Report hate crime or hate incident
Types of hate incidents and how you can report a hate crime or hate incident to our Community Safety Team and the Police.
Road sweeping
If you have noticed a road that needs sweeping, let us know.
Road Sweeping
Report a street lighting issue
Report a street lighting issue to Worcestershire County Council
Street Name Plates
If you've seen a Street Name Plates that is damaged or missing, let us know.
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