This page highlights our residential services. If you are looking for other kinds of services:

  1. For business & organisations, see Business
  2. For democratic & corporate matters, see Council
  3. For local leisure & culture, see Things to do
  4. Or try the simple search at the top of every page.

You can look up your bin collection day here, and here's lots more information!

  1. Pay your Council Tax online
  2. Pay a parking fine online: AJ here or AK here
  3. Pay back overpaid housing benefit online
  4. Pay other invoices online
  5. Pay in person at our customer service centre.

Telephone payments are currently unavailable. Sorry for any inconvenience.

You have the right to access most of the information we hold and we must release it to you when you ask.

Some information is exempt from this rule.

You can find out more, including how to make Freedom of Information ('FOI') requests, here.

Would you like to give us some feedback?

  1. Consultations
  2. Complaints: when things go wrong
  3. Compliments: nominate a 'Customer Hero'

If you want more information on our customer care standards, here's our customer care pledge to you.