How often is a Claim Reviewed?
In April 2004 the Government abolished review claims which means
a benefit claim will run continuously until a change of
circumstances occurs
As part of the Department for Work & Pension Safe Scheme we
are now required to carry out what is call an ‘Intervention’.
This means during the course of your claim you will receive
an Intervention in the form of either:
- An Intervention form which will be sent out to you for
completion. This must be returned with all relevant
documentation supporting any changes. Please note we can only
accept original documents
- An advanced appointment which will be made by a Visiting
Officer from the Council to call and verify the information we hold
on our system is correct
- A telephone call to discuss your claim and to clarify your
current income / circumstances and the details of any changes.
- A combination of any of the above.
During the lifetime of your claim you may receive a number of
‘Interventions’ depending on your individual circumstances
PLEASE NOTE THAT YOU MUST STILL TELL US ABOUT ANY
CHANGES IN YOUR CIRCUMSTANCES THAT MAY AFFECT YOUR BENEFIT STRAIGHT
AWAY. FAILURE TO REPORT A CHANGE IN CIRCUMSTANCES TO US COULD
RESULT IN PROSECUTION
