How to Claim Housing and Council Tax Benefit

Who can claim?

For information on who can claim, please click on the link below that relates to the Benefit you are interested in:

Housing Benefit.

Council Tax Benefit.

Second Adult Rebate.

How to Claim?

For information on how to claim, please click on the link below that relates to the Benefit you are interested in:

Housing-Benefit.

Council-Tax-Benefit.

Second-Adult-Rebate.

Special circumstances

If you are making a new claim for Income Support, Job Seekers Allowance, Incapacity Benefit or Pension Credit the Job Centre Plus or Pension Service will complete a new application form for Housing and or Council Tax Benefit with you. You will not normally need to complete a Local Authority application form as well.

When should I claim?

You should claim as soon as possible. If you delay claiming, you may lose benefit. If you don’t have all the proof, do not delay returning your claim form to us. You can provide the remaining proof later.

Documentation Required

We must see original documents not photocopies.

Please do not send valuable items through the post. If you can, bring the documents into our Customer Service Centre. We will take the details we need and give you the documents back straight away. If you cannot get into the office then you can post items which are not valuable to:-

Benefits Section
PO Box 7760
Burcot Lane
Bromsgrove
B60 1AA

For more information on what evidence is needed, please click here.