How to claim

In order to claim Housing Benefit, Council Tax Benefit or Second Adult Rebate you must complete an application form and return it (with the necessary supporting evidence) to:

Bromsgrove District Council
Benefits Section,
PO Box 7760,
Burcot Lane,
Bromsgrove,
B60 1AA

A copy of our claim form can be downloaded and printed off by clicking on the link below:

Housing Benefit, Council Tax Benefit and Second Adult Rebate claim form.

Or alternatively, you can get a claim form by:

 Telephoning our claim form hotline on  01527 881630.

 E-mailing us at benefits@bromsgrove.gov.uk

 writing to us at the above address

 Calling into our customer service centre at: 

Bromsgrove District Customer Service Centre
School Drive,
Bromsgrove,
Worcestershire,
B60 1AY

If you have claimed Income Support, Jobseekers Allowance, Employment and Support Allowance or Pension Credit then your details may already have been passed to us by The Department for Work and Pensions.  If you are unsure if you have made a claim for Housing Benefit, Council Tax Benefit or Second Adult Rebate, please contact our customer advisors on   (01527) 881288.

If you need help in completing the claim form please call into our customer service centre as detailed above or contact a customer advisor on  (01527) 881288.  Please note, in some circumstances we may be able to visit you in your home to assist with your claim.  Please speak to a customer advisor to discuss this.

EVEN IF YOU DO NOT HAVE ALL THE SUPPORTING EVIDENCE NEEDED, YOU MUST COMPLETE AND RETURN YOUR FORM STRAIGHT AWAY AND THE EVIDENCE CAN FOLLOW LATER.  PLEASE NOTE, ANY DELAY IN COMPLETING AND RETURNING YOUR CLAIM FORM MAY RESULT IN A LOSS OF BENEFIT ENTITLEMENT.  FAILURE TO PROVIDE THE NECESSARY EVIDENCE IN SUPPORT OF YOUR CLAIM MAY RESULT IN THE WITHDRAWAL OF YOUR CLAIM. 

FOR MORE INFORMATION ON WHAT EVIDENCE IS NEEDED IN SUPPORT OF A CLAIM, PLEASE CLICK HERE.