What should I do if the bin(s)/sacks were missed?

Please complete the on-line form below to report a missed collection or contact the Customer Service Centre on 01527 881288.

We endeavour to return to remove missed collections within 2 working days.  If the sacks / bin(s) were not presented correctly; were not accessible or there is a query with the account; then we will not return until the next scheduled collection day.