Contact: Housing Benefit Enquiries

Team phone

01527 881288

Team email


Market Street,
B61 8DA


Opening Times:

Monday        9:00am - 5:00pm

Tuesday        9:00am - 5:00pm

Wednesday  9:00am - 5:00pm

Thursday    10:00am - 5:00pm

Friday            9:00am - 5:00pm

Benefit calculator

Independent benefit calculator from GOV.UK that you can use to find out what benefits you could get.

Change of circumstances for benefits

Tell us straight away if you are getting benefits and your address or other circumstances change. You might be committing benefit fraud if you don't.

Council Tax help

You may be able to get help with your Council Tax if you or someone who lives with you are on a low income or disabled.

Housing Benefit

Housing Benefit can help you pay your rent if you’re on a low income, unless you're eligible for Universal Credit. Find out more here.

Housing Benefit extra help

If your Housing Benefit does not cover your rent you can apply for a Discretionary Housing Payment (DHP).

My Services

You can view and manage your accounts for council services using My Services here. This service replaced Connect Online.