Data protection and information management

The Data Protection Act 1998 sets rules and conditions which organisations such as councils must obey when collecting and using information about you, and gives you certain rights which must be respected.  

Why does the Council keep personal information?

We keep personal information because we need it to provide you with the services you require. For some customers this might just be a name and address, but for others it can include other personal details, family circumstances, and sometimes details about your financial situation.

What are your rights of access to your personal records?

You have the right to:

  • ask the Council if it holds personal information about you;     
  • request a copy of that information (this kind of request is called a subject access request);
  • ask for incorrect personal information to be corrected;
  • be given details about the purposes for which the Council uses the information and of other organisations or persons to whom it is given.