Biin Collection

Advice on delayed household recycling collections in Bromsgrove District has been issued today (Friday August 31).

If you were due a recycling collection on Tuesday or Wednesday this week and your green bin was not collected, we will attempt to return on Monday (September 3) in a special collection, so please leave your bin out for 7am on that day.

If you were due a recycling collection on Thursday or Friday this week and your green bin was not collected, we will now collect your recycling on your next scheduled recycling collection in two weeks (week commencing September 10). We will collect any excess recycling left in cardboard boxes alongside the bin.

We expect to collect grey bins as normal next week, and we will continue to update residents if we experience any ongoing disruption. Please check our website at www.bromsgrove.gov.uk/bins for the most up to date information.

Head of Environmental Services Guy Revans said: “We’re sorry if you’ve had to wait for your collection.

“We’ve spent all week trying to catch up on the ripple effect from sickness issues that affected our grey bin collections last Friday, which carried across in to this week’s recycling collections. Out of 57 staff, 8 are on holiday and 13 are currently off sick. This means only six of our usual ten crews are operating, and they have been working their socks off, but four crews would collect about 5,600 homes a day and that’s a shortfall the remaining staff can’t physically do.”

It comes just after the service has made changes to reduce its reliance on agency staff, including recruiting to fill vacant posts and cover known long term sickness, meaning extra trained people are not available to be pulled in at short notice.

Guy added:  “Unfortunately with grey bin collections due next week we now have to prioritise collecting those over catching up on the last of the delayed recycling collections from this week.”

“It’s an incredible series of events. We’ve just recruited staff to strengthen the service because we were over reliant on agency staff, and then we lose more staff to genuine absences than the entire agency staff pool would in any case have been able to cover.

“The problem appears to be short term but recovering from it may take a little time to settle down. Meanwhile we’ve had some reports of staff receiving verbal abuse, so we would ask that you bear with us and recognise that it’s not their fault – they’re working as hard as they can to resolve the problems for you.”