Communications
We believe it is vital to keep our customers
informed about the Council and its services.
Our communications team is responsible for this, and for letting
you know how we spend the Council Tax on a range of services which
touch your lives every day.
The team, which is a shared service team with Redditch
Borough Council, works proactively to a communications
strategy to support our work bringing services to the
district. It looks ahead to the key decisions of the Council in
order to keep you informed.
The team also works closely with the media, working to a
Media
Protocol 
(56.94 KB) that sets out the relationships between the
media, Councillors and officers.
Here are the three main activities the team carries out:
Media Liaison
Press releases are issued by the communications
team, which also deals with incoming queries and seeks comments for
stories the media have been alerted to by other sources.
Together Bromsgrove
Like many councils we issue a magazine directly to residents.
Together
Bromsgrove comes out twice a year delivered to every household
in the Bromsgrove District through local
newspaper distribution and Royal Mail.
This is a cost-effective way of keeping our residents informed
and we are always looking at ways to fund each issues, for example
through advertising revenue.
Council Tax
Leaflet
Each year we team up with partners including the County Council
and Fire Service to produce a joined up Council Tax
leaflet ( 1.3 MB) which
comes to you with your annual council tax bill. This helps you
understand how your money is spent. The District Council is
responsible for collecting all of the council tax on behalf of its
partners but keeps just 13%.
There are many more leaflets, posters and publications which we
use to keep you informed and the Communications Team is also
responsible for keeping Members and staff up to date with Council
decisions. We also engage with our residents through Partners and
Communities Together (PACT) meetings, a Customers’ Panel and a
varied range of consultation surveys and other exercises.
Contact us
For more details on our communications, or to feedback on our
publications email communications@bromsgrove.gov.uk or
call 01527 881285.
