Bromsgrove Urban and Rural Transport (BURT)
A safe, secure service for people who are unable to use public
transport.
Tel: 0800 917 9144
BURT
Details
Who can use BURT?
Any resident of Bromsgrove District can register to use
BURT
if
they have difficulties with personal mobility, or if suitable
public transport is not available. You must be registered with
BURT
in
order to book a journey.
Where can I go with
BURT
?
You can use
BURT
for journeys
within the boundary of Bromsgrove District, and also to the
Alexandra Hospital in Redditch, subject to availability.
When can I travel?
BURT
can pick you up from your home or wherever you specify from 8.45am,
and the last set-down time at a destination is 4.30pm, Monday to
Friday.
What kind of vehicle is
BURT
?
The
BURT
minibus is
specially adapted for easy access, with low steps and a wheelchair
lift.
What assistance will I get from
BURT
staff?
On most occasions there will be a volunteer helper to assist you
to and from the vehicle, as well as with any baggage. The
volunteers are not able to assist you with personal care or lift
you in any way, for which you will need to be accompanied by your
own helper – who does not have to pay to travel with you.
A replacement bus is now in service, it does not have a tail
gate with associated weight restrictions. The replacement
uses a ramp and lowers to kerb level.
How much does
BURT
cost to
use?
£2 per single journey, plus 40p per mile. This is payable in
cash to the driver. Users with a bus pass qualify for a
concessionary fare discount of £1 per journey.
How do I book?
You can book by calling 0800 917 9144 at least 72 hours in
advance of your journey. 72 hours notice will not be required if
your journey is to a medical appointment, but the journey will be
subject to availability. The booking office is open between 9.00am
and 4.30pm, Monday to Friday. If you are unable to use a telephone
please contact us via email on burt@wrvs.org
How do I register?
You can register by calling 0800 917 9144 from 9.00am to 4.30pm,
Monday to Friday. A short registration form will be completed with
you over the telephone.
Complete mobility services
If your journey is to Bromsgrove town centre,
BURT
can also book
you a Shopmobility scooter or wheelchair to meet you when you get
there. Just mention it when you call, or contact Shopmobility
direct on 01527 837736.
NHS Patient Transport Service.
BURT
should not be used for medical appointments where the journey is
eligible for the NHS Patient Transport Service.
Speak to your GP,
Health Centre or Medical Consultant for information on Patient
Transport eligibility.
