Bromsgrove Urban and Rural Transport (BURT)
A safe, secure service for people who are unable to use public
transport.
Tel: 0800 917 9144
BURT Details
Who can use BURT?
Any resident of Bromsgrove District can register to use BURT if
they have difficulties with personal mobility, or if suitable
public transport is not available. You must be registered with BURT
in order to book a journey.
Where can I go with BURT?
You can use BURT for journeys within the boundary of Bromsgrove
District, and also to the Alexandra Hospital in Redditch, subject
to availability.
When can I travel?
BURT can pick you up from your home or wherever you specify from
8.45am, and the last set-down time at a destination is 4.30pm,
Monday to Friday.
What kind of vehicle is BURT?
The BURT minibus is specially adapted for easy access, with low
steps and a wheelchair lift.
What assistance will I get from BURT staff?
On most occasions there will be a volunteer helper to assist you
to and from the vehicle, as well as with any baggage. The
volunteers are not able to assist you with personal care or lift
you in any way, for which you will need to be accompanied by your
own helper – who does not have to pay to travel with you.
How much does BURT cost to use?
£1 per single journey, plus 20p per mile. This is payable in
cash to the driver.
How do I book?
You can book by calling 0800 917 9144 at least 72 hours in
advance of your journey. 72 hours notice will not be required if
your journey is to a medical appointment, but the journey will be
subject to availability. The booking office is open between 9.00am
and 4.30pm, Monday to Friday. If you are unable to use a telephone
please contact us via email on burt@wrvs.org
How do I register?
You can register by calling 0800 917 9144 from 9.00am to 4.30pm,
Monday to Friday. A short registration form will be completed with
you over the telephone.
Complete mobility services
If your journey is to Bromsgrove town centre, BURT can also book
you a Shopmobility scooter or wheelchair to meet you when you get
there. Just mention it when you call, or contact Shopmobility
direct on 01527 837736.
NHS Patient Transport Service.
BURT should not be used for medical appointments where the
journey is eligible for the NHS Patient Transport Service. Speak to
your GP, Health Centre or Medical Consultant for information on
Patient Transport eligibility.
