Warning Sign Tiny Services will be affected 21st - 27th February

Due to work required to produce new council tax bills and apply the correct adjustments to accounts in respect of benefits and Council Tax Support for the new financial year, our systems will be down from 5pm on Wednesday 21st February until sometime on Tuesday 27th February. During that time our ability to deal your enquiries will be reduced. Sorry for any inconvenience this may cause.

Warning Sign Tiny Waiting to hear about your benefit claim?

We are currently experiencing a high workload that is impacting on the time it is taking to process benefits claims.

  1. If you've had a confirmation that your online claim has been submitted, you do not need to contact us as it will be in progress.
  2. If we've asked you for further information or evidence, we cannot progress your claim until we have received it.
  3. If you are under threat of eviction or homelessness please contact us as soon as possible.