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Test and Trace Support Payments.

The government have announced a new Covid support package to support and enforce residents to self-isolate.

From the 28th September 2020, a new covid package to support and enforce self-isolation for those on lower incomes asked to self-isolate by law may be eligible to claim a support payment of £500 from Bromsgrove District Council.

To be eligible for the Test and Trace Support Payment a resident must:

Have been asked to self-isolate by NHS Test and Trace because they have tested positive for Covid 19 or have had close contact with someone else who has.

Be able to show proof of notification from NHS Test and Trace by providing a unique 8-character reference code sent from the NHS Test and Trace app.

Please note if you do not have a NHS Test and Trace 8 character reference code as proof of notification that you need to self-isolate you will not be eligible to claim a support payment.

Be employed or self-employed.

Be unable to work from home and will lose income by not being able to go into work.

Currently eligible for any of the following benefits:

    Universal Credit.
    Working Tax Credit.

    Income-based Employment and Support Allowance.

    Income-based Jobseeker’s Allowance.

    Income Support.

    Housing Benefit and/or Pension Credit.

Warning Sign Tiny If you do not receive any of the qualifying benefits but meet all other qualifying criteria, have a low income and will face exceptional financial hardship due to the need to self-isolate you may qualify for the Test and Trace Discretionary Scheme.

To qualify for the discretionary scheme you need to meet all the other criteria except being eligible for any of the benefits listed above.
Instead you must,

    Work over 16 hours a week.
    Earn less than £350 a week before tax and other deductions.
    Have less than £6000 in savings.

Please note if you do not have a NHS Test and Trace 8 character reference code as proof of notification that you need to self-isolate you will not be eligible to claim a discretionary support payment.

We have received limited funding from Central Government for the discretionary scheme. When this funding has all been allocated to those who meet the criteria we will not be able to grant any further applications.

You can apply for the discretionary scheme using the application form at the end of this page.

**PLEASE NOTE: We have been issued with limited funds for the discretionary scheme.
Once all funds have been allocated, no further claims can be paid.

Please note if you incorrectly apply to the main scheme your claim will be rejected and you will be advised to re-apply for the Discretionary Scheme.

You may be eligible for a payment of £500

The payment will be subject to income tax. The payment will not be subject to national insurance contributions.

The law provides that a person needs a minimum amount of money to live on. If you are eligible for a support payment and you are overdrawn you can contact your bank to exercise your "First Right of Appropriation".
This allows you to instruct your bank to use your £500 support payment to pay priority bills and outgoings and stop the payment being used to pay your overdraft.
You must contact your bank to make this arrangement before you receive your Test and Trace Support Payment.

These changes will come into effect from 28th September 2020 and be in place until 31st January 2021 alongside the legal duty for residents to self-isolate. Our systems will be in place to apply for the scheme by Monday 12th October 2020. If you were eligible for the scheme prior to this date we will be able to backdate your claim to when the scheme came into effect.

Apply for the Test and Trace Support Payment or Discretionary payment by completing the online form below.
Someone else can help you fill in the form or do it for you but only the person who has been asked to self-isolate by NHS Test and Trace can receive the payment.
If you need help filling in the form:
Please email tntbenefits@bromsgrove.gov.uk or phone 01527 881213.
You will still need to upload your evidence with the application form or send it by email.

Apply for Test and Trace Support Payment

Contact Us

If you have any enquiries about Test and Trace Support Payments please email tntbenefits@bromsgrove.gov.uk