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Contact: Head of Finance and Customer Services

Team phone

01527 64252

Team email


Town Hall
Walter Stranz Square,
B98 8AH


Our Head of Customer Access & Financial Services is Michelle Howell
Michelle is responsible for Finance/Accountancy Services, Revenues (Council Tax/NDR) and Benefits Service and the Council’s Deputy S151 Officer.

Apply for it

A collection of things to apply for

Benefits & help

Find out about Council Tax Support, Housing Benefit, Universal Credit and other financial support.

Bins and recycling

Find your bin day, report a missed bin, have your large items collected, recycling and much more.

Council Tax

Your annual Council Tax bill is the total amount charged for the provision of your local public services.

Jobs & volunteering

This is place to find out more about volunteering and jobs with us.

Pay for it

A list of pay for it services that the council offers

Pay your Council Tax

We believe paying for your Council Tax should be quick, simple and convenient. That’s why we offer a whole range of ways to pay, so you can choose the one that suits you best

Report it

A collection of things to report

Set up an online account for Council Tax

Check and manage your Council Tax account online. Sign into or set up your online account here