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Official information on Coronavirus (Covid-19)

We will keep this page updated with the latest information during the outbreak. Information applies until further notice.


National restrictions

Coronavirus remains a serious threat across the country. Find out what you can and cannot do using this up to date Government information.

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Covid-19 cases in Worcestershire

Worcestershire County Council has produced a Covid-19 dashboard of up to date case information where you can see the number of cases of Covid-19 at a county, district, and local level. The County Council is our local public health authority.

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Get support


Here2Help is a community action response to Coronavirus (Covid-19), designed for vulnerable people in our community who have to self-isolate and are unable to seek help from family, friends and neighbours. Press here to visit the Here2Help website.

All local support

Measures are being developed to support people during the Covid-19 pandemic. We will list them here as they become available.

Area (press to sort)
Health Get a test, or a rapid test if you haven't got symptoms
Isolating Here2Help community support
Contact tracing Contact tracing calls from Worcestershire Regulatory Services will come from 01562 738000
Business Financial help for business and self-employed
Mental Health and Wellbeing Support for anyone struggling with their mental health and wellbeing
Money Problems paying your Council Tax?
Money Coronavirus and claiming benefits, including new Test and Trace support payments
Transport Car sharing: Safer transport guidance for transport operators and organisations including taxis
Business Businesses risk assessments and support
Isolating Get coronavirus support as an extremely vulnerable person
Isolating Domestic abuse support
Business Relaxed enforcement of business delivery hours
Money Energy & heating support
Report Report suspected breach of Covid-19 business regulations
Young People up to age 25 The Basement Project are still offering support for young people by phone and webchat

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Services affected

Here are the current effects of Coronavirus (Covid-19) on our services.

Area (press to sort)
Waste Bin collections are running later than usual in some areas, please leave your bin out. To ensure that key waste services for the public health are maintained we have had to free up resources from other services, which is affecting garden waste and bulky waste collections.
Homes Home visits to people self isolating with symptoms are restricted to essential or emergency visits only. During such visits members of the household will be required to be in a different room.
Council Our Parkside office and customer service centre is closed to the public. Room hire is suspended.
Community Our public toilets in Bromsgrove town centre, Sanders Park, and Rubery are open with changes for your safety. Our public toilets in Alvechurch are closed.
Children Starting Well Family Hubs have temporary opening times for vitamin sales, and advice is available by telephone only.
Bereavement Up to 30 people can now attend funerals at Redditch Crematorium, which is is closed to the public except for funerals and burials.
Lifeline Extra safety measures are in place as we remain staffed and ready to assist 24/7.
Building Decisions on whether to carry out visits under Building Control inspection arrangements are being made on a case by case basis.

Council and committee meetings are taking place remotely using videoconferencing, and public meetings are viewable via live stream.


Temporary arrangements are in place for some of our Planning services, including the householder planning service, paper submissions, site visits, and requests for the relaxation of conditions limiting hours of work on construction sites.

Leisure Advice on using allotments at this time has been issued.
Leisure Sanders Park bowls season tickets are unavailable.
Leisure Sports and activity sessions delivered by our teams are being reintroduced gradually.

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Up to date wider information

LOCAL: Worcestershire County Council - Coronavirus   LOCAL: Bromsgrove Partnership information  
NATIONAL: UK Government response to Coronavirus LOCAL: The Bromsgrove Hotel

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