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Bromsgrove District Council’s cashiers are back in the office from Monday– however residents are urged to use other ways to pay, rather than face to face, in a bid to keep staff and others safe.

To keep visitors to Parkside to a minimum the Council is publicising alternative ways to pay bills, whether this is online or on the automated payment line

Customers can even call the main service telephone number if they prefer to speak to someone rather than visit the offices and increase the risk of infection to themselves – and others.

Residents are also reminded, as part of the reduced services, that there will be no other face to face interviews or surgeries held at Parkside and no access to phone lines or PCs.

Bromsgrove District Council’s Portfolio-holder for Finance, Cllr Geoff Denaro, said: “Our staff have families to go home to so please help us keep them, and you, safe.

“Once you are set up on our payment systems, it means your bills look after themselves. “You can do this through our website or we can help get you started by having a chat over the telephone.”

Parkside has lots of directional and distancing signs to help keep people apart and strict instructions not to enter the building if they display any signs of Coronavirus symptoms.

Council Leader Karen May added: “We are taking all the precautions we can to protect our staff and those people who have no choice but to come into the building – but in the first instance we want to say, please only visit us if it’s necessary.

Visit /pay-for-it or call 01527 881288 during opening hours, 9am till 5pm.