Report an Issue in Our Car Parks

We want our car parks to be safe, accessible, and well‑maintained for everyone. If you notice a problem while using one of our car parks, please let us know so we can put it right as quickly as possible.

You can use this service to report issues such as:

• Potholes or damaged road surfaces
• Broken or damaged fencing
• Faulty lighting
• Damaged signs or line markings
• Any other safety or maintenance concerns

How to report an issue

Please provide as much detail as possible, including:

• The name or location of the car park
• A description of the issue
• Photos (if available — these help us assess the problem faster)

Once your report is submitted, our Engineering Team will review it and arrange any necessary repairs or follow‑up actions.

You can report the issue here

What Happens Next

• We’ll assess the issue to determine its urgency.
• Safety‑related issues will be prioritised.
• We aim to resolve most problems promptly, but timescales may vary depending on the nature of the repair.

Thank you for helping us keep our car parks safe and well maintained for all users.