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My Neighbourhood Survey 2026 Have Your Say

Have Your Say on Your Local Area

We want to hear your views about where you live.

The My Neighbourhood Survey gives residents the opportunity to tell us what matters most in their local area, what we're doing well, and where you think improvements are needed.

Your feedback will help us understand residents' experiences and inform future decisions, priorities and service improvements across Redditch.

The survey is open from 10 August to 21 September 2026 and only takes a few minutes to complete.

Why Should I Take Part?

Your views help us build a clearer picture of life in our communities.

The survey asks about topics including:

  • Your local neighbourhood
  • Cleanliness and environmental issues
  • Waste and recycling services
  • Community safety
  • Council services
  • Quality of life in your area

Every response helps us understand what matters most to local people.

You said, we did

We don't just ask for your views – we use them to help shape services and improvements.

Last year, residents told us what was important to them, and we took action.

We did: We have improved our street cleansing equipment, including buying three mini sweepers and new brushes, to help clear weeds and keep streets and footpaths cleaner. We are prioritising footpaths and areas where weeds make it harder for people to get around. The new equipment also helps us reduce the use of weedkiller.

We did: We have identified fly-tipping hotspots, clear reports as quickly as possible and strengthen enforcement messages. Our target is to clear fly-tips within five days, and we are currently clearing them in an average of three days. This also allows time to check for evidence that could support prosecution.

We did: We have invested in new grass cutting machinery to work more efficiently and increase the number of cuts carried out each year.

We did: We have invested in new bins and collection vehicles to make waste collections more reliable and support our crews to manage your collections more effectively. This will help our crews to return bins safely to where they were collected from and keep footpaths clear; especially where residents have raised accessibility concerns.

We Did: Community Safety worked with partners such as the police, trading standards and ward councillors to hold local awareness events speaking directly to residents and providing a range of safety and security advice, alongside promoting the Community Safety Nominated Neighbour scheme which aims to protect residents from doorstep crime.

Alongside the community events, new pages were added to the Council’s website to provide community safety information to residents, family and friends to help protect older and vulnerable people from financial crimes.

We Did: Community Safety worked with our partners in the Police Safer Neighbourhood Team, Bromsgrove Youth & Community Hub and local schools to implement additional officer patrols, identify the young people and offer diversionary and positive activities, alongside more formal control measures where required.

We Did: Working with the Police, youth workers and the CCTV Monitoring Centre, mobile CCTV cameras were deployed and additional patrols were implemented in key locations across the area.

We Did: Community Safety provided additional security measures at sites and working with local partners, identified offenders and intervened with diversion and more formal control measures where needed.

We Did: Community Safety worked together with the Police and the Parks Team to repair the damage, increase CCTV monitoring and implement additional patrol activity in the areas.

The full results of previous years' survey can be found by clicking here.

Frequently asked questions and answers

We want to understand what matters most to people in their neighbourhoods and how experiences and priorities may differ across communities. This helps us make better informed decisions, plan services and identify local issues and opportunities. 

Your responses will be combined with those of other residents and used to identify themes, trends and priorities. The findings will help inform future Council plans, policies, services and investment decisions.

Any personal information you provide will be kept secure and handled in line with data protection legislation and the Council's Privacy Notice. We will only use your information for the purposes explained in the survey.

Yes. Individual survey responses will be treated confidentially and handled in accordance with data protection legislation. We will not publish information that identifies you personally unless you have specifically agreed for us to contact you. 

No. Most questions are optional, and you can choose which questions you answer. However, the more information you provide, the more complete our understanding will be of the issues and priorities that matter to local communities. 

Access to survey data will be limited to authorised Council officers and any approved partners supporting the survey on the Council's behalf where necessary. All information will be handled securely. 

Survey findings will be reported in summary form and we will not identify individual respondents in published reports. Where personal information is collected, it will only be used for the purpose stated in the survey and in line with the Privacy Notice. 

These questions help us understand whether different communities have different experiences, needs or priorities. This information supports our responsibilities under the Equality Act 2010 and helps ensure services are fair, accessible and inclusive. You can choose not to answer these questions if you prefer. 

We will review all responses to understand what residents think about their neighbourhood, including issues such as community safety, cleanliness, anti-social behaviour, and local services. The results will help us identify priorities, target resources where they are most needed, and develop action plans to improve local areas. 

The results will also be compared with previous surveys to help identify areas where things have improved and where further action may be required 

Yes. We will share a summary of the findings and let residents know what actions we plan to take in response. This may be through our website, newsletters, social media, tenant publications, or local community meetings. 

Have your say, please click here

 

How we use your information

As a Local Authority we collect, hold and process information supplied by you in accordance with the Data Protection Act, to allow us to provide services effectively.

For details on how we use your information please refer to our privacy notice here

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