Emails affected by global Microsoft outage
The problem affecting Microsoft services worldwide means our emails are not currently working properly.
We are awaiting advice from Microsoft on when this will be resolved.
Please be advised that we may only receive any submissions to forms on this website once email service is restored.
Our phone lines and face-to-face customer services are open as normal, but waiting times may be longer than usual.
Thank you for your patience at this time.
Food Waste collections
Food waste collection service during the 2026/27 Financial Year
We are working towards implementing a food waste collection service during the 2026/27 financial year.
Expected government funding to operate this additional service has not been received as expected, and we are now re-evaluating how to implement this with the funds we have available in order to maintain sustainable services that meet the needs of our residents.
We will provide further updates regarding expected start dates and when households will receive food caddies once arrangements have been confirmed.
In the meantime, we encourage residents to consider how they can avoid generating avoidable food waste, and would encourage you to make use of the “let’s waste less” guidance information and resources available in partnership with Worcestershire County Council, details can be found here
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