Emails affected by global Microsoft outage
The problem affecting Microsoft services worldwide means our emails are not currently working properly.
We are awaiting advice from Microsoft on when this will be resolved.
Please be advised that we may only receive any submissions to forms on this website once email service is restored.
Our phone lines and face-to-face customer services are open as normal, but waiting times may be longer than usual.
Thank you for your patience at this time.
Abandoned Vehicles
Before you report a vehicle to us as abandoned, please check if the vehicle is taxed on the GOV.UK website here
Taxed Vehicles
If the vehicle is taxed, we are unlikely to be able to do anything unless it is in a dangerous condition, however, you can report an untaxed vehicle that you’ve seen on a public road anonymously here at GOV.UK.
Dangerous condition or health hazard
If the vehicle is seen to be dangerous or a possible health hazard to the public, please ring us or call the police on 101
To know if a vehicle is abandoned at least two of the following criteria must apply:
- It has no registered keeper
- It is untaxed - check with the DVLA by clicking the link above, as vehicles no longer have to display a tax disc
- It is stationary for at least 6 weeks
- It is significantly damaged, run down or unroadworthy - with flat tyres, wheels removed or broken windows
- It is burnt out
- It has number plates missing
Reporting to us
If the vehicle has two of the above criteria, then you can report the vehicle as abandoned by filling out our form.
Abandoned Vehicles, Retrieving a removed vehicle
If we have removed a vehicle that belongs to you, please contact us within 14 days of us removing the vehicle.
You will have to pay a retrieval fee.
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